سياسة الخصوصية

Introduction

We respect your privacy and are committed to protecting your personal information. “5II Perfumes & Cosmetics Trading” maintains the website https://5iiperfume.com/ and acts as the data processor for your personal data.

Personal Information

• We do not store, sell, share, rent, or lease any credit/debit card details or personally identifiable information to third parties.
• https://5iiperfume.com/ will not pass any debit/credit card details to third parties.

Data Privacy and Security

We take appropriate steps to ensure the privacy and security of your data through various hardware and software methodologies. However, we cannot guarantee the security of information disclosed online.

Third-Party Links

https://5iiperfume.com/ is not responsible for the privacy policies of linked websites. You should directly contact these third-party entities for any inquiries about their use of your personal information.

Policy Updates

The website policies and terms may be updated periodically to meet standards and requirements. Customers are encouraged to review these sections frequently. Modifications will be effective on the day they are posted.

Cookie Policy

We use cookies to improve your browsing experience. By using our website, you agree to the use of cookies. For more details, please refer to our full Cookie Policy.

We deliver our products to all countries, with a primary focus on the UAE. Shipping is handled by third-party couriers. Delivery details include:

• Local Delivery: 1–2 working days within UAE cities. Flat rate: AED 10.
• International Delivery: 4–10 working days. Fees depend on the location and will be displayed at checkout.

Please provide a complete address and contact details to avoid delays. Proof of delivery will be signed and confirmed by the customer.

For multiple shipments, please note that they may result in multiple postings to your monthly statement.

Once the payment is made, a confirmation notice will be sent to the customer via email within 24 hours of receipt.

Refunds will be processed only through the original mode of payment. The refund process may take 10–45 days, depending on the issuing bank.

Customers can cancel their orders or requested services within 24 hours. Refunds will be made back to the payment solution used initially by the customer. Please allow up to 45 days for the refund to be processed.